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How can I get in touch with your customer service?
You can easily get in touch with our customer service via Contact.
Which payment methods do you accept?
Unfortunately, we currently only offer PayPal and bank transfer.
Are there shipping costs?
Yes, shipping within Germany is €4.90.
How can I track my order?
We will send you a tracking number with every order
What shipping options are available?
We currently only offer standard shipping.
What should I do if my order arrives damaged?
Upon receipt, please take a photo and send it to us via the contact form. Everything else will be discussed there
How long does shipping take?
Shipping takes between 3-5 days
I want to buy large quantities. Where can I get in touch?
If you would like to buy larger quantities, please get in touch with us using our contact form.
What are the return and exchange policies?
As these are sealed perishable foods, they cannot be exchanged.
FAQ
You ask, we answer
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